When choosing a phone system for your business, the toss-up between an on-premise solution or a hosted phone system (PBX – private branch exchange) can be somewhat confusing. A hosted phone system, also known as Unified Communications as a Service (or UCaaS) is a virtual phone system hosted for you by a service provider. With a hosted PBX, introducing a whole new phone system to your company isn’t as scary as it sounds. It’s quick and easy to set up, so there’s no downtime for your business or expensive installation costs. Moreover, you can be safe in the knowledge that you’ll receive the best service and support and that your business’ communications are in safe hands. More and more companies are opting hosted phone solutions and with good reason, so what are some of the benefits of hosted business VoIP?